Privacy Policy
AXOSPRO respects your privacy and is committed to protecting your personal data. This Privacy Policy describes how we collect, use, and share information when you visit our website, submit a Request for Quote (RFQ), or purchase equipment from us.
1. Information We Collect
We collect information you provide directly to us, including your name, business name, shipping address, billing address, phone number, email address, and payment information when placing an order or submitting an RFQ.
2. How We Use Your Information
We use the collected information to:
- Process and fulfill your orders, including coordinating freight shipping and tracking.
- Communicate with you regarding quotes, order updates, support issues, and warranty claims.
- Analyze website traffic and optimize your user experience.
- Send marketing updates (if you opt-in) about new equipment releases, recipes, and promotions.
3. Information Sharing & Disclosure
We do not sell your personal data. We share your information only with trusted partners essential to running our business, including:
- Shopify: The platform powering our online store.
- Payment Processors: Services like Stripe or PayPal to securely handle transactions.
- Freight Carriers: Shipping companies to deliver your heavy equipment crates.
4. Data Security
We implement industry-standard security measures, including SSL encryption, to protect your personal information during transmission and storage. However, no electronic transmission over the internet can be guaranteed 100% secure.
5. Contact Us
If you have any questions about this Privacy Policy or wish to request the deletion of your personal data, please contact us at axosproinfo@gmail.com.