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We're Here
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Have a question or need support? Our team is ready to help you with anything AXOSPRO.
Fast Response
We typically reply within 24 hours
Expert Support
Real people ready to help you succeed
2-Year Warranty
Peace of mind on all machines
30-Day Returns
Hassle-free returns for peace of mind
What can we help you with?
Choose a topic so we can get you to the right team.
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Order & Shipping
Track, delivery times, customs & return processes.
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Product Support
Setup, guides, usage instructions & troubleshooting.
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Warranty & Repairs
Warranty claims, coverage details & repairs.
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Commercial Inquiries
Bulk discounts, business quotes & partnerships.
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Returns & Refunds
Refund policies, return address & tracking returns.
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Other Questions
Anything else you'd like to ask our team.
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Live Chat
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Available 9am-9pm ESTFrequently Asked Questions
View all FAQs →How long does shipping take?
Standard shipping takes 3-5 business days. Express shipping takes 1-2 business days. Shipments are fully insured and tracked.
Do you ship internationally?
Shipping availability and rates depend on the product and destination. Available options are shown at checkout or confirmed by our team.
What is your return policy?
Return eligibility and costs depend on the product and order terms. Please review the applicable policy before ordering.
Support team availability
Business Hours
Mon
9am - 6pm EST
Tue
9am - 6pm EST
Wed
9am - 6pm EST
Thu
9am - 6pm EST
Fri
9am - 6pm EST
Sat
9am - 6pm EST
Sun
Closed