Privacy Policy

This Privacy Policy explains how AXOSPRO ("we", "us", "our") collects, uses, and protects your information when you visit axospro.com or purchase our commercial equipment.

Who We Are

AXOSPRO is an independent North American supplier of commercial soft serve machines, slush machines, ice makers, and beverage equipment. Our machines are supplied by Jiangmen Gongly Machinery Co., Ltd. (established 1999).

Business address: 8245 105th Ave, Vero Beach, FL 32967, USA
Email: axosproinfo@gmail.com
Phone / WhatsApp: 1-772-258-0386

Information We Collect

  • Contact details you provide: name, email address, phone number, and shipping address.
  • Order details: products purchased, amounts, and delivery information.
  • Payment information: processed securely by our payment partners (Shopify Payments, PayPal, or Stripe). We do not store full card numbers on our servers.
  • Technical data: IP address, browser type, and cookies used to operate and improve the site.

How We Use Your Information

  • To process and fulfill your orders, including shipping and returns.
  • To provide customer support and warranty service.
  • To send order confirmations, shipping updates, and service notices.
  • To improve our products and website, and (with your consent) to send occasional marketing emails you can unsubscribe from at any time.

Cookies

We use cookies to keep your cart, remember preferences, and analyze site traffic. You can disable cookies in your browser settings; some features may not work as expected.

Your Rights

You may request access to, correction of, or deletion of your personal data by contacting axosproinfo@gmail.com. We will respond within 30 days.

Data Retention

We retain order and account information as long as needed to provide service, comply with tax and legal obligations, and resolve disputes.

Contact

For privacy questions, contact us at axosproinfo@gmail.com or 1-772-258-0386. AXOSPRO Support Center, 8245 105th Ave, Vero Beach, FL 32967, USA.