Commercial Equipment Installation Guide

Proper installation protects your equipment, your staff, and your warranty coverage. Read these requirements before unboxing.

Power Requirements

  • Confirm voltage (110V or 220V) and frequency match the machine nameplate.
  • Use a dedicated circuit with adequate amperage. Soft-serve machines typically need 20A or higher.
  • Install a grounded outlet within reach of the supplied power cord.

Water Supply & Drain

  • Connect to a clean, pressurized cold-water line with a shutoff valve.
  • Provide a floor drain or sink drain within the supplied hose length.
  • Install a water filter if your local water has high hardness or sediment.

Clearance & Ventilation

  • Leave at least 15 cm (6 inches) of clearance on all vented sides.
  • Avoid direct sunlight, heat sources, and unventilated corners.
  • Make sure the floor is level and can support the machine's net weight plus operation load.

First Startup

  • Let the machine stand upright for at least 4 hours after transport before powering on.
  • Run a sanitizing cycle before the first batch of product.
  • Check refrigerant pressures and temperatures once the unit reaches steady state.

Need help? Contact us on WhatsApp and our technical team can walk you through the setup.